CariadBelle

Orders & Shipping

How long does processing and shipping take?

All orders are processed within 1-3 business days. Once shipped, delivery typically takes 7-15 business days for standard international shipping. You will receive a shipping confirmation email with a tracking number once your order is on its way.

Where do you ship to?

We currently offer worldwide shipping to most countries. Shipping costs and delivery times will be calculated and displayed at checkout based on your location.

Can I change or cancel my order?

We strive to process orders quickly. If you need to change or cancel your order, please contact us immediately at [email protected] with your order number. We will assist you if your order has not yet entered the shipping process.

Returns & Exchanges

What is your return policy?

We offer a 30-day return policy from the date you receive your item. Items must be unworn, unwashed, in their original condition with all tags attached. For hygiene reasons, certain items like bodysuits and final sale items are non-returnable. Please see our full Returns Policy for detailed information.

How do I initiate a return or exchange?

To start a return or exchange, please email our support team at [email protected] within 30 days of receipt. Include your order number and the reason for the return. We will provide you with instructions and a return authorization.

Are return shipping fees covered?

Return shipping costs are the responsibility of the customer, except in cases where you received an incorrect or defective item. We recommend using a trackable shipping service for your return.

Products & Sizing

How do I find the right size?

We provide detailed size charts for each of our product categories (Tops, Pants, Dresses, Sets). Please refer to the specific chart available on each product page and measure yourself for the best fit. If you are between sizes, we generally recommend sizing up.

What materials are your clothes made from?

We are committed to quality and comfort. Our collections feature a variety of fabrics such as cotton, linen, viscose, and sustainable blends. The specific material composition is listed in the product description for each item.

How should I care for my CariadBelle garments?

Care instructions are provided on the garment's label and in the product description. To maintain the quality of your items, we recommend following these instructions, which often include washing in cold water and laying flat to dry.

Payment & Security

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment gateways depending on your region. All transactions are encrypted for your security.

Is my payment information secure?

Absolutely. Our website uses SSL (Secure Sockets Layer) encryption technology to protect your personal and payment information. We do not store your full credit card details on our servers.

Contact & Support

How can I get help with my order or another inquiry?

Our customer support team is here to help! For the fastest assistance, please email us at [email protected]. Please include your order number (if applicable) and details of your inquiry. We aim to respond to all emails within 24-48 business hours.

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